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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.
Buy Tickets

Getting Here

Parking

Parking & Rideshare Info:

GA paid parking is available for $20 first come, first serve at the Denver Coliseum Parking Lot. Once full, parking at National Western Complex will be available as well.

The rideshare drop off is located in front of the Denver Coliseum on McFarland Drive.

Prohibited Items

  • No outside drinks or liquid of any kind (empty clear plastic water bottles permitted)
  • No large purses, bags, or backpack
  • (clear bags permitted and small hydration only packs allowed (empty) and subject to search)
  • No weapons of any kind including pocket knives, pepper spray, or any objects that could be used as a weapon (this includes totems or other tall signs / place holders)
  • No fireworks, sparklers, or smoke bombs
  • No coolers or generators
  • No megaphones, air horns, musical instruments, or amplified sound equipment
  • No glass of any kind (except for eyeglasses & sunglasses)
  • No grills, gas, propane, or open flames
  • No laser pointers or LED projection lights
  • No pets (except service animals)
  • No drones, remote-controlled planes, or cars
  • No balloons, inflatables, or kites
  • No balls, frisbees, or sports equipment
  • No professional recording equipment or tripods
  • No bikes, skateboards, one-wheels, unicycles, roller skates, inline skates, or scooters
  • No markers, pens, chalk, stickers, or spray paint
  • No illegal substances, marijuana, marijuana products or paraphernalia
  • No outside vendors, unauthorized solicitations, handbills, sampling, giveaways
  • No umbrellas, furniture, or lawn chairs
  • No outside food or drink
  • No Blankets

FAQS

  • What time do the events start and end?

    Venue doors for Turnstile open at 5pm. Venue doors for Chase & Status open at 5:30pm. Schedule will be posted on the website closer to the event dates.

  • Will you be posting set times in advance?

    Yes. Set times will be posted on the website closer to the event dates.

  • What is your age policy?

    Turnstile is an ALL AGES show. If you are between the ages of 0-10 years old, you must be accompanied with a parent or legal guardian. Chase & Status is 16+ with a valid ID.

  • What's does the venue accept as a "valid ID"?

    A current, government issued ID (e.g. driver's license, passport, military ID) or a copy of your birth certificate, driver's permit, combined with a photo ID (e.g. school ID, gym membership) 

  • How do I buy tickets?

    Tickets are available for purchase here. All dates and times are local.

  • How do I access my tickets?

    The majority of our tickets are delivered via AXS Mobile. Please be sure to download the AXS app using the email address associated with your purchase.

    Still can’t find your tickets? Please reach out to your point of purchase.

  • I have a disability or have an injury – do I need to purchase accessible seating?

    We sell accessible seating via AXS and at the Box Office, which is open on the event day 1 hour prior to doors.

    These seats are available to any party that has someone requiring accessible seating, and the ticket limit for these seats is the same as the limit set for the general public.

    **Subject to availability

  • I am no longer able to attend, can I get a refund?

    Sorry, we do not offer refunds. You can resell your tickets using our AXS mobile app.

  • Will there be food available?

    Yes, we will have food trucks at the event.

  • Will there be free water refill stations?

    Yes. We want you to stay hydrated!

  • How do I get directions to the show and where can I park?
    Please check our Getting Here section for more info.
  • Do you allow service animals in the venue?

    Service animals are allowed. We do not allow pets.

  • Do you have a lost & found?

    Lost items can be picked up at Mission Ballroom box office one day after the event day.

    The box office is open Monday through Saturday from 10am – 6pm.

  • Are cameras allowed in?

    We don’t allow professional cameras (anything with a detachable lens) or flash photography, tripods, monopods, selfie-sticks, or GoPros. No Audio or Video recording devices. 

  • Can I volunteer or are you hiring?

    As much as we appreciate your interest, we are not able to have volunteers. To review AEG Job opportunities, please click here.

  • What if my question isn't asked frequently enough to be listed here?

    Please contact us with any other questions you may have here!